How Is PYXI Supported?
Our philosophy is to design support solutions to prevent problems occurring in the first place, and augment that with a responsive support structure operated by people you can get to know.
We have strong technical resources working in the background on prevention of problems and securing backups, backed up by a service level agreement (SLA) you can rely on.
In terms of getting help quickly, there are many levels of context-sensitive in-app help and training, plus online diagnostics / self-help and web fixes (e.g. password reset).
Additionally, included in your subscription is e-mail support from an application partner.
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ICO Q2 Data Security Incident Trends
The ICO's figures for Q2 show that the most frequently reported data security incident relates to disclosure of data. The ICO's website has published information about Q2 2018-19's data security incidents by type and sector, and the single mo... click to read more