Pharmacy Chain Leaks Workers' Personal Data

Published on: 21st December 2018

The thorny (and we suspect perennial) problem of ensuring good data practise was illustrated in another BBC news report about personal data being shared on an email.

It appears that an email, which included the details of about 24,000 workers and locum staff, was sent to an unknown number of locum staff in error.

The email included personal contact details and payroll numbers.

We know that human error is always going to happen, but this is another timely reminder to continually reinforce and encourage good data protection practice in relation to email and other communications. Common errors occur through:

  • sending to the wrong recipient,
  • open carbon copying messages to a group of people,
  • and attaching files which contain personal data without considering the privacy and protection implications.

Though they may be considered small or trivial these leaks and infringements are considered a Data Breach and should be treated with a proper response.

PYXI GDPR Team: 21st Dec 2018 08:00:00