PYXI's Service Level Agreement ("SLA") stipulates a 99.9% uptime target.
In additional, the SLA gives you:-
- Full daily back ups
- Ticketing system for technical issues during business hours
- Email support from nominated partner included for usage questions / issues
- Fast response and resolution times for issues : 1 hour response for business critical items – resolved within a day
- Website view of system status
- Website forum and FAQs
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Elizabeth Denham delivers opening speech at Data Protection Practitioners Conference 2018
The UK Information Commissioner reinforces her organization's charter and your expected obligations in an opening speech at the 2018 Data Protection Practitioner's Comference - read the speech in full here.... click to read more