P: +44 (0) 845 834 0853
E: customerservice@pyxi.co.uk

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FAQ

What is PYXI?

PYXI is software designed to make your office admin, planning and management so much easier. PYXI is delivered as a service over the internet, meaning no new hardware is needed

What are the benefits of PYXI?

PYXI helps you keep your office admin in check - so you can get on with earning money, working with clients and growing your business.

What is Pay As You Go Pricing?

We want you to stay with PYXI because the app adds value to your business (not because you're "locked in"). You only sign up for a 30-day rolling contract and are free to cancel at any time you want. You only pay for the number of Users set up on your account.

How is my bill calculated?

You pay for the number of Users you have on your account.  You're free to add or remove users at any time and your next bill will reflect what you've done. There is immediate in-app pricing and a full audit trail.

How can I pay?

You can pay for PYXI with all major credit cards. Your first month is free. After that, payments will be drawn monthly, and an invoice and receipt is posted into the app.

How do I implement PYXI?

PYXI is ready to use immediately. You can also choose to bring some data across from other sources (for instance spreadsheets, mail software) if you wish.

Is my data secure?

Yes - we use best in class data encryption and several layers of security in the app. 
Read more about security.

How is PYXI supported?

Our philosophy is to design support solutions to prevent problems occurring in the first place. You also get a support partner - someone you can get to know.
Read more about support.

Is PYXI reliable?

Yes - our commitment is to 99.9% uptime.

Read more about reliability.

What does a PYXI partner do?

The primary role of partners is to provide support to our customers. They can also work provide you other services as required to help you get the most out of PYXI.
Read more about partners.

What is xampe?

You'll see xampe mentioned on some of our web pages and administrative papers. xampe Limited is our registered company. xampe provides the software platform on which PYXI is built, and also provides some of our support services (e.g. billing). You may also be interested in our CXRM solution.

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